We offer free standard shipping on all domestic orders above $50! Under $50 our standard shipping is a flat fee is $5 for domestic orders.

Standard Shipping: 3-7 business days - Free shipping on orders over $45

If you are International, your order will arrive in your country of destination within 2-3 business days. However, once it has arrived it may be stuck in customs for an unknown amount of time.

If your order is shipping to an incorrect address, please email help@dfpetco.com

Yes, if we're able to catch it in time, we can update your order! As soon as possible, please reach out to help@dfpetco.com 

Tail wagging in anticipation? Once your order ships, you’ll receive an email notification, which will provide a link to order tracking details. Occasionally, the carrier takes 1-2 business days to provide tracking info once your order ships. If you still have questions, reach out to help@dfpetco.com 

We accept Visa, MasterCard, American Express, Discover, and all other major debit and credit cards. We unfortunately do not accept traveler’s checks.

Individual product pages have lots of useful information including photos, features, care instructions, and size guides. Still have questions? Email us at help@dfpetco.com , and we’ll provide answers

We recommend measuring your existing collar to figure out the best size for your pup. Because the collar is designed to slip over your dog's head, be sure to add some length so it's still comfortable to slip on.